Calories & Reps Support
Email support@hakimai.app with the email address on your Calories & Reps account, your device model, iOS/watchOS version, and a short description of what happened. Do not send passwords, Apple ID credentials, or payment-card details.
Account and sign-in
Use Forgot password? on the sign-in screen for an email/password account. If you created the account with Apple, continue using Sign in with Apple. You can permanently delete your account and its associated Calories & Reps data from Me → Delete Account.
Membership and billing
Purchases are billed by Apple. Restore a previous purchase from Me → Restore Purchases. Manage or cancel renewal in Apple ID Subscriptions. Deleting a Calories & Reps account does not cancel an Apple subscription.
AI data sharing
AI features are optional. Review, allow, or withdraw consent from Me → AI Data Sharing. This choice covers AI chat, meal photos deliberately submitted for food recognition, coach drafts deliberately submitted for AI polishing, voice transcription, workout coaching, and AI activity estimates. Progress photos are never sent to AI providers. Without consent, manual meal, workout and body tracking, food search, non-AI coach tools, account controls, and subscription management remain available.
Apple Health and Apple Watch
Apple Health access is optional and can be changed in the Health app or iOS Settings. Keep the iPhone and Watch nearby for first setup, confirm Bluetooth and Wi-Fi are enabled, and open Calories & Reps on both devices if a Watch update has not appeared.
Safety
Calories & Reps is a general-wellness tool, not a medical service. Calorie, macro, activity, and AI coaching output are estimates and may be inaccurate. Consult a qualified healthcare professional before changing diet or exercise when medical circumstances apply.