Calories & Reps — Terms of Service
1. Agreement
These Terms of Service ("Terms") govern your use of the Calories & Reps application and related services (the "Service"), operated by شركة مشاري الزهراني لتقنية المعلومات (Mashari Alzahrani Information Technology Company), a Saudi Limited Liability Company, CR No. 7054242719, Makkah Al-Mukarramah, Kingdom of Saudi Arabia ("we," "us"). Before using the Service, the authenticated App asks you to confirm that you are an adult, agree to the current Terms, and acknowledge the current Privacy Policy. We retain an append-only server-timestamped record of the accepted version as described in that Policy. If you do not agree, do not use the Service; account deletion, sign-out, and Apple subscription management remain available from the refusal screen.
2. Not Medical Advice
Calories & Reps is a general-wellness tool, not a medical service. Calorie and macro figures are estimates; AI coaching output is informational and can be wrong. The Service does not provide medical advice, diagnosis, or treatment, and is not a substitute for consultation with a qualified healthcare professional. Do not use the Service to manage a medical condition. If you have any health condition, including diabetes, cardiovascular disease, or a history of disordered eating, or if you are pregnant or breastfeeding, consult a clinician before changing your diet or exercise. If the app's guidance ever conflicts with your clinician's advice, follow your clinician.
3. Eligibility and Account
You must be at least 18 years old. You are responsible for the accuracy of the information you log, for keeping your credentials secure, and for all activity under your account. One account per person; you may not share, sell, or transfer your account.
4. Subscription, Trial, and Billing
Parts of the Service, including AI features, require a paid subscription ("Calories & Reps Membership"), billed as an auto-renewable subscription through Apple In-App Purchase. The price is shown in the App before purchase. Your subscription renews automatically each period unless cancelled at least 24 hours before the end of the current period; manage or cancel it anytime in your Apple ID subscription settings. Payments are processed by Apple under Apple's terms; refunds are handled by Apple.
New accounts may receive a free trial. When the trial ends, AI features stop until you subscribe; your logged data always remains accessible to you. AI usage is subject to fair-use limits designed to keep the Service sustainable; we may adjust limits with notice.
5. Acceptable Use
You agree not to: misuse, probe, or disrupt the Service; attempt to access another person's data; reverse-engineer the App except as permitted by law; use automated scripts to extract data; use the Service for unlawful purposes; or submit content that is illegal or infringes others' rights.
6. Your Content and Our License
You own the content you log (meals, notes, photos, workout data). You grant us a limited license to process that content solely to operate and improve the Service as described in the Privacy Policy. We may use aggregated, de-identified data that cannot identify you for product improvement.
7. AI Features
AI features generate estimates and suggestions from your inputs and history using third-party AI providers listed in the Privacy Policy. The App asks for separate, explicit permission before sending personal content to those providers. You may decline or later withdraw that permission; non-AI features remain available as described in the Privacy Policy. AI output may be inaccurate or incomplete. You are responsible for reviewing logged values and for your own dietary and training decisions.
8. Apple Health
If you connect Apple Health, you authorize the App to read the categories shown in the permission dialog (steps, energy, exercise time) to power its features. If you start workout mode on Apple Watch, you also authorize the Watch app to read live heart rate and active energy and save the completed strength workout to Apple Health. You can revoke access anytime in iOS Settings. We never use Health data for advertising.
9. Availability and Changes
We may add, change, or remove features, and may suspend or discontinue the Service with reasonable notice where practicable. We may suspend or terminate accounts that violate these Terms.
10. Account Deletion
You may delete your account and data from within the App at any time. Deletion is permanent and irreversible once processed. Deleting your Calories & Reps account does not cancel an Apple subscription. To stop future Apple billing, cancel the subscription separately in your Apple ID subscription settings before or after deletion. As described in the Privacy Policy, we may retain a minimal pseudonymous link to Apple purchase or transaction identifiers and a keyed proof of the former account identity after deletion. We also retain for at most 30 days an unlinkable hash of a random deletion-recovery UUID with completion/expiry timestamps, solely so your App or browser can confirm a completed deletion when its success response was lost; it contains no account, profile, wellness, IP-address, or user-agent link. An active subscription can be restored to a later account only when Apple's signed transaction and original account token match and the user proves the same Sign in with Apple identity or control of the same verified Calories & Reps account email. Deleted profile and wellness content is not kept with either record.
11. Disclaimers and Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, to the maximum extent permitted by law. To the maximum extent permitted by law, our total liability for any claims arising out of or relating to the Service is limited to the amount you paid us in the twelve months preceding the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law.
12. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Disputes are subject to the exclusive jurisdiction of the competent courts of the Kingdom of Saudi Arabia.
13. Changes and Contact
We may update these Terms; material changes will be announced in-app or by email before taking effect. Continued use after changes take effect constitutes acceptance. Contact: support@hakimai.app or privacy@hakimai.app. Support information is available at fitness.hakimai.app/support.